Encourage collaboration and teamwork with a recognition program that is effective and enjoyable!
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Measure the ROI of your employee gift card program with Assembly’s free, flexible, and data-driven recognition platform.
Employee gift card programs are a powerful way to recognize and reward your team, but how do you know if your investment is truly making an impact? Measuring the return on investment (ROI) of your employee gift card program is essential to demonstrate its value, optimize your strategy, and ensure your recognition efforts drive real business results.
In this article, we’ll guide you through a practical framework for tracking the success of your gift card program, highlight key metrics, and show how Assembly’s soon-to-launch self-service gift card platform makes recognition easier and more impactful than ever.
Gift card programs can boost morale, increase engagement, and reduce turnover—but only if they’re well-executed and aligned with your business goals. Measuring ROI helps you:
Before launching or evaluating your program, decide what success looks like. Common KPIs include:
Tip: Establish baseline metrics before you start, so you can accurately measure change.
Gather data from multiple sources:
Segment your data by department, tenure, or gift card type to uncover deeper insights.
A simple ROI formula for your gift card program:
ROI = (Net Benefits – Program Costs) / Program Costs
Example:
If your program costs $5,000 and you save $10,000 in turnover costs, your ROI is (10,000 – 5,000) / 5,000 = 1, or 100%.
Use your findings to refine your program:
Assembly’s new gift card program is designed for flexibility, ease of use, and maximum impact:
With Assembly, you will soon be able to easily track participation, redemption, and engagement—all in one place—making it simple to measure ROI and continuously improve your program.
Schedule a demo with Assembly today and discover how our self-service gift card platform can help you build a culture of recognition, boost engagement, and deliver measurable ROI.
To measure ROI, track key metrics like engagement scores, retention rates, and participation before and after launching your program. Calculate ROI using the formula: (Net Benefits – Program Costs) / Program Costs. Use data from surveys, HRIS, and your gift card platform to assess impact.
The best metrics include employee engagement scores, retention and turnover rates, participation and redemption rates, eNPS, and qualitative feedback from surveys or testimonials.
Assembly will soon offer a free, self-service gift card platform with features like 1:1 and group gifting, automated company-wide gifting, customizable e-cards, and detailed analytics to track participation and ROI.
Assembly’s program will support a wide range of occasions, including thank yous, retirements, birthdays, anniversaries, congratulations, marriages, and more, with customizable e-cards and gift options.
Get the foundational knowledge on creating an employee recognition program that boosts employee engagement and helps them feel valued.
Explore Guide
Yes, at Assembly, security is a top priority. Each quarter, we have ongoing security work that is everyone’s responsibility. While we maintain a strong security posture, it was important for us to prove to our customers that we do everything we claim to do. This led us to pursue a SOC 2 Type II report that would provide evidence of our compliance with industry gold-standard security practice.
There is study after study showing that employee recognition leads to increased engagement. This in return creates an environment where employees are happier and more motivated which increase productivity and reduces voluntary turnover significantly. In order to filled critical roles, companies tend to spend nearly twice the value of an annual salary. Assembly is an investment in your employees that supports your bottom line.
Yes, we will offer contracts for companies with longer-term agreements to help larger customers have more certainty around future costs.
The minimum agreement term is a 12-month subscription.
We do and for FREE! Any new customer needing further support to get started with Assembly to ensure you're set up for success can request custom onboarding support. Improving your employee experience is about much more than just using our amazing software; it’s about transforming your business to create a workplace that people love. That’s much easier to do with the personal support and advice from our passionate people experts.
At the time of redemption (when your employees exchange their points for a paid reward) you'll pay face value. If a reward is a $10 Amazon gift card, your cost will be $10. All paid rewards are billed for on a monthly basis.
The good news is that you don't have to pay for rewards upfront because we only charge you when points are redeemed, not when they're earned.
We offer discounts or educational or charitable organizations. In order to secure a discount, you'll first need to book a demo with a customer support specialist.
For all other organizations, we are willing to consider longer-term agreements in exchange for discounts. To set up annual plans or longer, you will need to book a demo with a customer support specialist.
If you're on a month to month plan, you can go here and cancel anytime. If you're having concerns or need help setting up your account for success, you can always book a demo with a customer support specialist.
If you're on a longer-term custom plan, you'll need to reach out to your customer support specialist to cancel your account or email us at support@joinassembly.com.
Great question! You can customize your core values to match your organization's to boost and track alignment. You can change your currency from the 🏆 emoji (our default) to any emoji of your choice. You can swap our logo for your own. You can also set up company culture rewards such as, "Lunch with the CEO," "Buy a book on us," and so much more!
While we recommend a peer to peer set up where anyone in your organization can give or receive recognition, you can set up Assembly however you want. If you need to limit the people who can give or receive recognition, that's perfectly fine and can be done from your Admin, here.
Assembly connects to the tools your employees use every day to offer an easy, seamless experience with minimal change management.
Assembly has integrations with HCM/HRIS systems like ADP, Google, Office 365, and Slack. We also integrate with communication tools like Slack and Teams so you and your employees can access Assembly wherever they work now.
That depends on the company's permissions set up. That said, over 90% of the employees on Assembly's platform are recognized on a monthly basis. That means nearly every employee across all of our customers are receiving regular recognition from their peers, managers, or leadership. We're extremely proud of this.
They are not required. You can use Assembly without having rewards set up. However, we don't recommend it if you intend to have a high adoption and usage rate. You can always keep the costs down by offering internal culture rewards that are fulfilled by you internally.
No, you can remove allowances from anyone or everyone. It's up to you but we do recommend using points whether they're worth a real dollar value or not. Companies that use points have a much higher engagement rate even if those points don't exchange for real dollars.
Please schedule time with an expert and we will help you to get all your questions answered
